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Client Relationships and the Deliverable

Posted on March 9, 2007 by Rita Watson

Deliverables are the products given to clients based on an agreed upon timeline.  The expectation is: on time and on budget.  To develop the “deliverable skill” you will be someone who:

  • Makes certain that expectations are clearly defined to all persons involved.
  • Establishes issues with the timeline early on.
  • Resolves issues with timelines by seeking feedback from the team and from the client.
  • Seeks out advice on how to make deliverables manageable.
  • Keeps informed of possible hindrances in the process, obstacles that can obstruct the way.
  • Reevaluates halfway through a project to ensure it is on track and within expected parameters.

Adapted by Ferol, our MBA on campus, Copyright 2007 Watson

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